FAQ's

Default solution folder, feel free to edit or delete it.

Can I edit the reports?
Yes, Kaptur has one of the most comprehensive editing suites' in the industry. It is referred to as KMS and used by over 1000 agents, landlords and inv...
Wed, 18 Mar, 2020 at 11:23 AM
How do I get a new password?
When you join and run a trial, you will receive a username and a password link from the Kaptur support team. You can then set up your own password to use. ...
Wed, 18 Mar, 2020 at 11:25 AM
What reports can I complete on Kaptur?
Kaptur enables you to complete a large number of property related reports that you and your team can use. These include: - Inventory and Schedule of Con...
Wed, 18 Mar, 2020 at 11:30 AM
What is KMS?
KMS (Kaptur Management Suite) Is a software which has been brought to you as the latest inventory business management. No Letting Go and its affiliates use ...
Wed, 18 Mar, 2020 at 11:37 AM
Is Kaptur or the editing suite ever improved?
We are constantly making changes and updating to ensure the very latest technology and capabilities are passed on to our clients and own offices. 
Wed, 18 Mar, 2020 at 11:41 AM
Do I need to log out of Kaptur after each time I use it?
  There is no need to log out of Kaptur, it works fine when it is always logged in.
Thu, 17 Dec, 2015 at 10:59 AM
Why do I need to lock my jobs on Kaptur, or what is the impact if I do not lock them?
The locking process for Kaptur is purely there to disable all editing functions in the Kaptur editing suite so the data (which is now in two places) canno...
Wed, 18 Mar, 2020 at 11:44 AM
How do I create a 'Check Out' report in Kaptur using a third party inventory?
  Creating a check out using a third party inventory is fairly straightforward.    Create your rooms as noted in your third party inventory, take ro...
Wed, 18 Mar, 2020 at 11:46 AM
With regards to email notifications sent out to clerks and typist when booking and or amending jobs can we set these to our requirements rather then the default set up. Do our clients get notified with the various bookings and changes etc?
  You can set your own email notification text from your KMS dashboard select ‘My Details’ and select from the tabs at the top of the screen ‘Email Te...
Wed, 18 Mar, 2020 at 11:48 AM
Report variations in KMS
  There are two different report variations for both 'Inventory' and 'Check Out' style reports, this is set up in the client screen un...
Wed, 18 Mar, 2020 at 12:02 PM